Marketing Strategy: I develop and execute a comprehensive marketing plan that includes social media marketing, email marketing, search engine optimization (SEO), pay-per-click advertising (PPC), and influencer marketing to reach our target audience and drive traffic to our website.
Product Management: I manage our product catalog, ensuring that it is up-to-date, accurate, and visually appealing. This includes product research, product listing optimization, and product bundling to increase average order value.
Customer Service: I prioritize providing excellent customer service through multiple channels, including email, phone, and live chat. I also ensure that our return and refund policies are clear and easy to understand.
Operations and Logistics: I oversee the fulfillment process, including order processing, shipping, and inventory management. I work closely with our logistics team to ensure timely and efficient order delivery.
Analytics and Reporting: I analyze sales data and customer behavior to identify trends, opportunities, and areas for improvement. I use this data to inform our marketing and product strategies.
